CreditStride

Privacy Policy

Last updated November 14, 2026. CreditStride LLC, Conyers, Georgia.

Your credit reports are some of the most personal documents you have. This page explains, in plain words, what CreditStride collects, why, who helps us run the service, and how to delete everything.

What we collect

• Your account: your email address and a password, or a sign-in link sent to your email.
• Your plan: your first name and the goals you pick, like buying a home.
• Your credit reports: the report files or text you upload, and what our AI reads from them (accounts, balances, dates, inquiries and the personal information printed on the reports).
• Your answers and letters: what you mark as wrong, items you add yourself, your dispute letters, the mailing name and address you enter for them, your signature if you draw one, and the dates you mail letters and get answers.
• Waitlist: if you join our waitlist, your email address.

What we never store: your date of birth and Social Security number. If you add them to a letter, they are added on your own device at the moment you print and are not saved by CreditStride. We never ask for your AnnualCreditReport.com or bank passwords.

How we use it

Only to run CreditStride for you: to read and compare your reports, show you what may be wrong, write your letters, remind you what to do next, and send you account emails (like sign-in links and reminders). We do not sell your personal information, and we do not share your credit reports with advertisers or partners.

Who helps us run the service

We use a small number of service providers, each only for the job listed:

• Supabase: our database, private file storage and sign-in.
• Anthropic: the AI (Claude) that reads your reports when you ask it to. Anthropic does not use this data to train its models.
• Amazon Web Services: hosts our website.
• IONOS: sends and receives our email.

We may also disclose information if the law requires it.

Partner links

Some steps show optional offers from partner companies. If you click one, you leave CreditStride and that company's own privacy policy applies. To track referrals, the link includes a random ID number for your CreditStride account. It does not include your name, email or credit information. Partners may pay CreditStride a referral fee if you sign up; see our Terms & Disclosures.

Cookies and storage

CreditStride keeps you signed in using your browser's local storage. We don't use advertising cookies today. If we add ads later, we'll update this page and ask for your choice where the law requires it.

How long we keep it

We keep your information while your account is open. When you delete your account, we delete your uploaded reports, what our AI read from them, your answers, your letters and your account. Copies in our providers' backups are removed on their normal backup schedule.

Delete everything

In the app, go to your plan, then Delete my account and data at the bottom. Or email support@creditstride.app and we'll do it for you. To leave the waitlist, reply "remove" to any waitlist email.

Security

Your reports are stored in private storage that only your signed-in account can reach, and all traffic is encrypted. No system is perfectly secure, so we collect only what the service needs.

Who can use CreditStride

CreditStride is only for people 18 and older. We don't knowingly collect information from anyone under 18.

Changes and contact

If we change this policy, we'll update the date at the top, and tell you in the app or by email for important changes. Questions: support@creditstride.app.